Group Bookings

Nestled on the crest of Wombat Hill Botanical Gardens, over-looking Daylesford, The Convent boasts expansive views of the countryside and township below. A feast for the senses, the gallery is more than a three level haven of fine art in an historic 19th century mansion.

The Convent offers great value packages for groups of 14 or more. Let us host your group for an outing they will never forget.

Download and complete the group bookings information pack to book morning tea and lunch in the Bad Habits Cafe.  A hosted tour of the galleries is included with all group packages.


A New Age for Customer Service

I’m a career coach, business consultant / organizational trainer and former Fortune 500 executive. Now that I’ve “been there, done that” with more than 20 years of experience climbing the corporate ladder, I’m sharing the career advice you need to excel and standout in your profession as a leader. Every Time”, the award winning book “Your Career, Your Way,” and I’m blogging for Forbes and The Seattle Times. Circle me on Google+

Social media has offered a new way for businesses to interact with both current and potential customers. Sanda Belaire, a manager at Nordstrom’s flagship store in Seattle, louboutin replica knows firsthand how beneficial it is to form these online red bottoms relationships. She has used her socially savvy skills to promote both the company she red bottom shoes works for and herself professionally.

Utilizing Twitter, Sanda has increased social media interactions for Nordstrom and grown her own following. replica christian louboutin Check out this 1:1 interview for an inside look at how one of the largest department stores in the country utilizes social media. Sanda lends useful advice on growing a Twitter following both as a company and personally, how to best use Twitter as a customer service tool and more.

Lisa Quast: Sanda, can you tell us a little bit about your professional background including how you got into your current profession and how you began incorporating social media into your career?

Sanda Belaire: My Nordstrom career began 25 years ago and over that time I have worked at 5 Nordstrom and Nordstrom Rack stores. I’m passionate about people and fashion, which falls directly in line with the Nordstrom culture. We are encouraged to be owners of our own business and social media has been a great way to listen to existing customers as well as connect with new customers.

In 2009 Nordstrom employees were given the opportunity to use social media professionally. I was already using Twitter in my personal life, but as red bottom boots a Personal Stylist Manager, I found it was an effective way to spread the message about Nordstrom’s complimentary Personal Styling service. It quickly became my way of connecting with customers on a day to day basis.

Today I use Twitter, red bottom pumps Instagram and Pinterest to share anything I’m excited about throughout the store and social media has become an integral part of my day. If a fabulous Christian Louboutin shoe or Alexander Wang dress comes in, I want to share it immediately and social media enables me to do that.

On a personal note, I find that Twitter is the most effective and timely way to receive information. As a working mom, reading my Twitter timeline is the best way to know what’s going on in the world. Twitter is the fastest way to get breaking news, from the people who are there as it’s happening in real time.

Quast: In many cases, Twitter seems to be an extension of a company’s customer service department. In putting yourself out red bottom heels there as a replica louboutin representative for Nordstrom, how do you handle unhappy customers?

Belaire: At Nordstrom we are empowered to do whatever it takes to make the customer happy. christian louboutin replica We listen to their problem, try to find a solution by using good judgment and respond in the best way we can.

We know that the definition of customer service is changing and today many want to be served through social media. Customers can tweet at Nordstrom or their salesperson anytime with their needs or questions. I try to respond as soon as I am able. In the past I’ve found merchandise, connected salespeople, suggested the right shoes and gifts through Twitter as well as met fabulous people.Articles Connexes:and Ivy worry that AJ has cheap michael kors handbags nothing ready for his model to try on, and Michael C’s top is ill fitting. Too bad the weakest link has immunity, suckas! It’s the day of the runway. Gretchen tossed and turned all night and ended up writing a to do fake michael kors list in her own blood feces lipstick. “The other side, they are cray cray!” Val interviews. “There’s no way I would want to be in that clusterfuck mess,” April agrees. As if to prove their point, Team Luxe cheap michael kors bags starts enlisting its models to help sew. while remaining as cocky as ever. “We’ve taken on a more ambitious project, so it doesn’t surprise me that we’ve got the winning collection,” AJ sneers. “I don’t know if the other team stands a chance,” says Ivy. But the editors cheap replica michael kors don’t give them the last word. “I think the Bad News Bears are gonna pull it out!” Val decides, with cheap michael kors a sassy head swerve. “They have a sweater called the grandpa sweater,” Michael D. laughs. “What the fuck?!” I paused iTunes to write that

Bumps ahead but growth predicted for B forest companies. But Rick Jeffrey, CEO replica michael kors of Coast Forest Products Association, is confident the longer term view of the industry remains promising. Jeffrey outlined prospects for the province’s rebounding forest sector at a recent conference in Kamloops. Following a gradual tailing off in the early part of 2011, lumber prices climbed in the latter part of the year to about $280 a thousand board feet. While most Interior mills have restarted, lumber prices remain several hundred dollars less than a pre recession high of nearly cheap michael kors purses $500 a thousand board feet. In the Kamloops region, two key mills Canfor Vavenby and Tolko Industries in Kamloops remain operational. Canfor restarted its Vavenby mill in September following a cheap Michael Kors major investment. Aspen Planers also restarted a specialty mill at Savona. mills are well positioned in the medium term. That outlook is buoyed by insatiable growth discount michael kors in Asia and confidence that a depressed American Michael Kors handbag outlet market that will one day rebound. The current health
Articles Connexes:

their physical customers on Record Store Day, and not to overcharge for high demand releases or set them aside to sell online later. The stores themselves cheap jerseys try to order what wholesale jerseys china they can, but basically have no idea what cheap jerseys exclusive releases they’ll receive until the day before the event. Papa says he’d be happy to step back into officially participating in Record Store Day if the system was changed to something more wholesale cheap jerseys like a lottery, where the record stores are fully aware ahead of time what to tell their customers to expect to find come Record Store Day. “At cheap jerseys china the end of the day, we were tired of frustrating our customers thinking something would be wholesale cheap jerseys here,” Papa says. “You don’t want to be in the business of disappointing people, and customer after customer, people were getting pissed. We’re doing this because we want to help people,” he says. Having to make that decision was part of being a business owner, Papa says, and trying to keep his customers happy. And Mere’s is really about the avid vinyl listener
lasagna dinner at Stand wholesale jerseys Up For Heroes benefit A flotilla of comedy heavyweights took the stage at Madison Square Garden Wednesday night for the 8th annual Stand Up for Heroes comedy benefit, capped by an acoustic performance by Bruce Springsteen. The event was both the kickoff for the 2014 New York Comedy Festival and a benefit for the Bob Woodruff Foundation founded by the journalist who wholesale jerseys was critically injured in Iraq in 2006 and his wife. The organization raises funds to assist in medical bills for returning service members. After wholesale jerseys Woodruff delivered a roll call (followed by a lengthy, sustained standing ovation) for the dozens of men and women in uniform bunched up at the front of the audience, Jon Stewart strolled onstage to begin the revue. “We honor wholesale jerseys china heroes,” Stewart said, “and then we bring out schmucks. That great.” After gags about his kids Halloween costumes, Stewart took on the election results. “It not just that the Republicans won. It more like they skull fucked the Democrats
Articles Connexes:

MENTAL HEALTH.” The state’s forensic laboratory was able authentic chris myers jersey to pull a fingerprint from the card and match raiders art shell youth jersey it to Hargar, whose fingerprints were on file from criminal convictions, and he was located at a group home in New London, anthony davis mens jersey the authentic rams lance kendricks mens jersey warrant says. When state police went to the group home to interview Hargar, he told saints keenan lewis mens jersey them he had been diagnosed with schizoaffective and bipolar disorder, authentic jets jace amaro mens jersey but denied sending a letter to Malloy, the warrant says. State police had Hargar write several of the words from the letter authentic titans charlie whitehurst mens jersey on a piece of paper and determined that his writing matched the style of the letter and contained the same spelling errors, according to the warrant. Another threatening letter was found on a shelf above Hargar’s bed by his visiting nurse, the warrant says. When Hargar appeared in court on Thursday, Judge Joan Alexander increased his bail to $50,000, citing his “significant mental health history” and the nature of the threats. Alexander said she wanted him jailed until a secure mental health facility
a similar format. Taken together, these studies show that considerable information capable of informing decisions and guiding actions is perceived even when observers do not experience any awareness of perceiving. way in which subliminal perception has been demonstrated in controlled laboratory studies is by showing that stimuli can be perceived even when they are presented under conditions that make it difficult if not impossible to distinguish one stimulus from another stimulus. The classic studies were conducted in ernie stautner youth jersey the 1970s by the British psychologist Anthony Marcel. These experiments were based on previous findings indicating that a decision regarding a stimulus is facilitated or primed when the stimulus follows a related stimulus. Marcel found that words facilitated or john riggins mens jersey primed subsequent word/nonword decisions to letter strings even when the words were presented under conditions that made it difficult if not impossible for the observers to distinguish when the words were present from saints jonathan goodwin womens jersey when the words were absent
Articles Connexes:product units, and AOL Time Warner, whose efforts to integrate products and services didn’t create enough added cheap nhl jerseys value for its customers. Sun Microsystems has been partially successful in creating solutions for portals and payment systems. Organizing by Product Line, not Geography Galbraith and others note two recent trends in organizational restructuring. The Authentic Steve Smith Jersey first is Aaron Rodgers Jersey the rise of dispersed headquarters, which Galbraith describes as “a tendency to put power and responsibility into whatever part of the world has the leading edge in a particular activity.” Citigroup’s foreign exchange business, for example, is headquartered and managed out of London, the world’s wholesale jerseys largest foreign exchange market. Private banking is headquartered in Zurich, derivatives in New York City. “There are more and more countries around the world where you find advanced forms of knowledge, not just in your own country,” says Galbraith. Depending on what business you are in, there is always some place in the world Authentic Eddie Lacy Jersey that has
right way. That’s Pharoah. That’s the way, when he’s on his game, that’s the way he looks. Just really happy with the way he went.” It was the first serious training for American Pharoah since his seven length Preakness victory in the mud May Joe Haden Jersey 16. The handlers of War Story, 16th in the Derby, announced that they will bypass the Belmont and instead point toward the Ohio Derby June 20 at Thistledown. That leaves nine horses likely Authentic Aaron Rodgers Jersey to challenge American Pharoah: Carpe Diem, Conquest Curlinate, Frammento, Frosted, Keen Ice, cheap nba jerseys Madefromlucky, Materiality, Mubtaahij and Tale of Verve. Bob Baffert didn’t say much as he Demarco Murray Jersey kept Marcus Mariota Authentic Jersey his gaze fixed on the television screen, trying to gain a glimpse of American Pharoah as the Kentucky Derby champion moved through a blinding rain storm toward the starting gate for the 140th Preakness. Bob Baffert didn’t say much as he kept his gaze fixed on the television screen, trying to gain a glimpse of American Pharoah as the Kentucky Derby champion moved through a blinding rain storm toward
Articles Connexes: